INFLUENCE STRUCTURAL EMPOWERMENT AND PSYCHOLOGICAL EMPOWERMENT TOWARDS ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB) FOR NURSES AT MAJENE HOSPITAL
Abstract
This research aims to investigate the relationship between variables, namely structural empowerment and psychological empowerment, on the Organizational Citizenship Behavior (OCB) of nurses at RSUD Majene . The high patient workload, without adequate support from an optimal number of nurses, creates a gap that affects the performance of nurses at RSUD Majene . The importance of employee empowerment, both through structural and psychological approaches, is recognized as a key factor in enhancing OCB in the RSUD Majene environment. This research is quantitative, using an analytical survey approach. The study population includes all nurses at RSUD Majene , totaling 163 individuals, with a sample of 150 nurses. Data analysis employs the Chi-Square statistical test. The research findings indicate a significant influence of structural empowerment on the OCB of nurses at RSUD Majene , with a value of α=0.00<0.05, as well as an influence of psychological empowerment on the OCB of nurses at RSUD Majene , with a value of α=0.00<0.05. These findings provide a significant contribution to understanding how both structural and psychological empowerment can stimulate the development of positive Organizational Citizenship Behavior (OCB), impacting a collaborative and efficient work culture at RSUD Majene.
Keywords: Structural Empowerment, Psychological Empowerment, Organizational Citizenship Behavior.
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DOI: https://doi.org/10.37531/jebm.v1i3.80
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